MyCare UCLH allows you to enter some selected health information on your own into your UCLH record. This is set up by your UCLH clinical team and is done in a secure and confidential way.
Examples of information you can enter are your health status, or a measurement like your blood pressure or your breathing rate. This can be done at home and reduce the amount of time you spend in hospital.
This means that it is stored in your UCLH health record, so your clinical team can see it when they access your information.
There are two ways to do this:
- Completing Questionnaires in MyCare to answer questions about your health.
- Using “Track My Health”. If you access MyCare from your computer (what we call “the web version”) you can add information manually, such as your weight or blood pressure. If you access MyCare via the app MyChart, you can also add data automatically, by connecting it to Apple Health or Google Fit.
How to use questionnaires in MyCare
1. Your clinical team will decide when to send you a questionnaire via MyCare. This can be before or after a hospital visit, telephone, or video appointment.
2. On the main screen, click Messages or View Message to open the Message Centre.
3. This will open your Inbox where you can click on your new Health Questionnaire message.
4. Once you open the message, click on the questionnaire link that you need to complete.
5. Complete the form. You can also save it and do it later by clicking Finish Later. Click Continue to see the next set of questions. If there are more pages, click Continue until you get to the last page.
6. On the last page you can review your answers. If you notice a mistake, you can click the pencil icon to go back to that section and edit it. Or click Back to go to the previous page. If the form is accurate, click Submit to send.
This feature allows you to enter selected health information into your UCLH record securely.
When using MyCare on an Internet browser on a computer, you can enter health information manually. If you use MyCare through the MyChart app on your mobile, you can connect it with health apps such as Apple Health or Google Fit to automatically transfer selected health information to your MyCare account.
Whether information is entered manually or automatically, it can be reviewed by your clinical team, who can then add the information to your UCLH patient record.
How to use Track My Health in MyCare
1. Your clinician will discuss with you how to track your health measurements and how to add these to MyCare. If you agree, the clinician will set this up for you. Depending on your notification preferences, you may receive a message in MyCare and/or by email.
2. The first time you add information, you must use the MyChart app on your mobile.
3. Open your messages and look for one titled “New Health Tracker Information Requested”. Read the message on screen and click on the text “here” within the sentence: “Add information by clicking here”. (See example in web version below.)
Please note this information is not immediately read by clinical staff. If you are feeling unwell, please contact 111 (non-emergencies) or 999 (emergencies).
Alternatively, open the MyCare menu and click on the “Track My Health” button.
| On the MyChart app on a mobile: | On an internet browser, on a computer: |
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4. You can now select measurements to add data manually, or choose to connect to the Google Fit app (if you use an Android phone) or the Apple Health app (if you use an iPhone) to automatically link your health measurements going forward.
5. Your clinical team will then review and discuss this information with you at a clinic appointment or during a telephone or video consultation.
If a reading is outside your normal range (as set by your clinician), a message will pop up to inform you of the fact. Your clinician may have given you specific instructions about what to do if that happens. They may also contact you directly about this, but please note that these measurements are not monitored in real-time, so you should use your usual communication channels as needed.
This means that if you feel very unwell, you should call 111 (non-emergencies) or 999 (emergencies).
If you are using the MyChart app on your mobile, a short instruction added by your clinician may appear to guide you on when to collect your measurements.
6. Once submitted, all values will be visible to you in numbers or a graph.
Graph – on an internet browser, on your computer.
Graph – on the MyChart App.
Depending on the app you are using, some measurements may not be automatically added to your MyCare account. See the table below for the full list.
If your clinician asked you to add information not listed, please follow the steps to manually add data to your MyCare UCLH account.
If your mobile is low on battery, or the battery-saving mode is activated, synchronisation between Apple/Google apps and MyCare will be paused until this has been resolved.
If you have a query that hasn’t been answered, please email our MyCare helpdesk at uclh.