Benefits and welfare advice - information for people affected by cancer and blood conditions

This information lists organisations and services that offer financial advice to people affected by cancer and blood conditions, and to their families and carers.

Support available at the Macmillan Support and Information Service

• Benefits and welfare advice

For patients aged 18 or over who are under the care of an oncology or haematology consultant at the University College London Hospitals NHS Foundation Trust (UCLH).

We offer telephone and face-to-face appointments. You can call us to book an appointment or ask a healthcare professional to refer you.

• Macmillan Support and Information Service

University College Hospital Macmillan Cancer Centre Huntley Street, London WC1E 6AG
Telephone: 020 3447 8663
Email: uclh.welfareandbenefits@nhs.net
Website: uclh.nhs.uk/benefits

• Young Lives Vs Cancer

For people affected by cancer who are younger than 25 and under the care of the Teenage and Young Adults Team.
Telephone: 020 3447 9952

Other advice services

• Macmillan Cancer Support

For benefits and financial advice. Available to people with a cancer diagnosis only.
Freephone: 0808 808 00 00 (ask for Benefits Helpline)
If you have hearing or speech difficulties, you can contact Macmillan via Relay UK. For more information, visit: relayuk.bt.com
There is also a translation service if English is not your first language.
Website: finance.macmillan.org.uk

• Citizens Advice

Confidential and independent advice on everything, from money issues to problems at work.
Recorded telephone advice: 0800 144 88 48
To find your local Citizens Advice office, visit: citizensadvice.org.uk

• Carers UK

Expert advice, information and support for carers.
Helpline: 0808 808 7777
Website: carersuk.org

Civil Legal Advice (CLA)

Free and confidential advice on variety of issues, including debt, housing and discrimination.
Telephone: 0345 345 4 345
Website: gov.uk/civil-legal-advice

Age UK

Advice and information for over 50s. Advice line: 0800 055 6112
Website: ageuk.org.uk

Law Centres Network

Legal advice and representation in local communities.
Website: lawcentres.org.uk

• National Debtline

Help with debts and budgets.

Telephone: 0808 808 4000
Website:​​​​​​ nationaldebtline.org

• NHS in England: Help with health costs

Telephone: 0300 330 1343
Website: nhs.uk/nhs-services/help-with-health-costs

Online directory of public services

Website: gov.uk

• TaxAid

Free and confidential advice on tax for those on low incomes.
Tax advice helpline: 0345 120 3779
Website: taxaid.org.uk

• Department for work and pensions

Confidential advice and information about welfare, pensions, and disability and ill health benefits.
Website: dwp.gov.uk

• Universal Credit

Helpline: 0800 328 5644

• Citizens Advice help to claim Universal Credit

Telephone: 0800 144 8 444

• Attendance Allowance

Telephone: 0800 731 0122

• Bereavement benefits

Telephone: 0800 731 0139

• Budgeting loans, funeral payments and Sure Start Maternity Grant

Telephone: 0800 169 0140

• Carer’s Allowance Unit (general enquiries)

Telephone: 0800 731 0297

• Disability Living Allowance (existing claimants only and those aged under 16)

Telephone: 0800 121 4600

• Jobseeker’s Allowance

Telephone: 0800 055 6688

• Pension Credit and state pensions

Telephone: 0800 731 0469 (pension credit)

0800 731 7898 (state pension new claims)

• Personal Independence Payment (PIP)

Telephone: 0800 917 2222 (new claims)
0800 121 4433 (existing claims)