Other contact information

For outreach health assessment and care planning in contingency accommodation in North Central London: email: uclh.respondmailbox@nhs.net.

For infection screening and treatment, or if a service user needs to see a paediatrician, and is a refugee/asylum seeker/migrant from any borough in any accommodation: email uclh.referrals.paedidgrading@nhs.net (Looked After children, family groups or children) or uclh.htdadmin@nhs.net (lone adults).

If you wish to discuss a refugee or asylum seeker (children or adults) with complex health and/or wellbeing needs who is an asylum seeker from any borough in any accommodation at our RESPOND advice and guidance MDT, please email uclh.respondmdt@nhs.net

Other referral information

For outreach health assessment and care planning in contingency accommodation in North Central London: email: uclh.respondmailbox@nhs.net.

For infection screening and treatment, or if a service user needs to see a paediatrician, and is a refugee/asylum seeker/migrant from any borough in any accommodation: email uclh.referrals.paedidgrading@nhs.net (Looked After children, family groups or children) or uclh.htdadmin@nhs.net (lone adults).

If you wish to discuss a refugee or asylum seeker (children or adults) with complex health and/or wellbeing needs who is an asylum seeker from any borough in any accommodation at our RESPOND advice and guidance MDT, please email uclh.respondmdt@nhs.net

RESPOND provides health and wellbeing services specifically designed for asylum seekers and refugees, with a focus on improving access to healthcare. The service is staffed by trauma-informed experts who work in collaboration with local, specialist, and third sector services to deliver timely and compassionate care. This service is free and confidential, hosted by the Hospital for Tropical Diseases and the Children and Young People’s division at UCLH.

Services include:

  • Outreach Health Assessment and Care Planning
  • Infection Screening and Treatment Services:
    • For children and young people seeking asylum and refugees who are accompanied by a caregiver (via UCLH)
    • For adult individuals (via the Hospital for Tropical Diseases)
  • Clinic for Unaccompanied Children and Young People Seeking Asylum and Refugees:
    • Paediatric infectious and tropical diseases (via UCLH)
  • Advice and Guidance:
    • Multidisciplinary team (MDT) meetings

This structured approach ensures that asylum seekers and refugees receive the comprehensive care they need in a supportive and understanding environment.

The clinical leads for the RESPOND service are consultants Dr Sarah Eisen, Dr Nicky Longley and Dr Allison Ward. Our team consists of infection and inclusion health professionals (IIHPs) who are nurse specialists with expertise in asylum seeker/refugee health, RESPOND GP fellows who support care planning, and clinical research fellows who work both in our clinical services and research programmes.

UCLH divisional managers
Toral Pandya (paediatric and adolescents division) 
Martin Bruce (infection division).

Donations help support the RESPOND service, a part of UCLH Charity, which enhances care beyond NHS provision. We aim to raise funds for a support worker with lived asylum seeker experience. Every contribution counts!

To donate, please click here. For larger donations or more information, email uclh.respondmailbox@nhs.net.