The general medicine service is led by two consultant physicians, supported by other experienced doctors and nurses, a dietitian, a physiotherapist, an occupational therapist and a psychotherapist.

We see patients with a variety of chronic and complex conditions. We are trained in several types of complementary medicine and may integrate these with conventional treatment where appropriate.

The service is primarily for the treatment of established conditions rather than diagnosis, and relevant investigations such as blood tests, scans and procedures should have already been completed before referral.
 

Patient contact

Service management

Address

Integrated General Medicine Service
Royal London Hospital for Integrated Medicine
60 Great Ormond Street 
London, WC1N 3HR

Other referral information

Referrals are only accepted by e-referral from GPs or by tertiary referral by letter from authorised healthcare professionals.

UCLH service name

e-referral specialty

Clinic type

Integrated General Medicine (includes Dermatology and Rheumatology)

Complementary Medicine

General Medicine

Referral address

General medicine clinic
Royal London Hospital for Integrated Medicine
60 Great Ormond Street 
London, WC1N 3HR

The first appointment will last about 40 minutes. The doctor will take a detailed medical and dietary history, perform a physical examination and also order any necessary investigations.

Follow-up appointments usually take about 20 minutes and are offered every 3-6 months.

  • Recurrent infections, such as colds, sore throats, cystitis, thrush, chest infections and bacterial infections
  • Persistent symptoms where tests have not revealed a serious underlying disorder
  • Respiratory disorders such as chronic irritable cough, asthma, chronic obstructive pulmonary disease (COPD), bronchiectasis
  • Digestive disorders such as acid reflux, irritable bowel syndrome and inflammatory bowel disease
  • Endocrine (glandular) disorders such as underactive thyroid, type 2 diabetes
  • Cardiac disease such as some types of heart disease, high blood pressure and palpitations (requiring no orthodox treatment)
  • Dermatological disorders such as acne, angioedema (swelling), eczema and other forms of dermatitis, hydradenitis suppurativa, lichen planus and lichen sclerosus, palmo-plantar pustulosis, psoriasis, pruritis and prurigo (itching), rosacea, urticaria (hives, nettle rash).
  • Rheumatological disorders such as osteoarthritis, rheumatoid arthritis, psoriatic arthritis, systemic lupus erythematosus (SLE) and other connective tissue diseases, ankylosing spondylitis 

Please note that Chronic Fatigue Syndrome and Fibromyalgia are treated in our specialist service for these conditions.

What happens after my initial appointment?

If you are accepted for therapy, you will be contacted by one of our administrators to schedule either your group or individual therapy sessions.

Because we receive a large number of referrals, it is possible that you may have to wait before your therapy starts.

What if I cannot attend my initial appointment?

If you are unable to attend your appointment, please let us know at least 48 hours beforehand so that we can reschedule and offer your appointment to someone else. If you do not attend your appointment without telling us, we may refer you back to your GP.

If your appointment is more than 24 hours away, please change or cancel it by using the online form below or calling us on 020 3456 7890.

If your appointment is within the next 24 hrs please call us on 020 3456 7890.

If you have any non-urgent queries regarding your appointment or our services, please email us at uclh.enquiry.rlhim.patients@nhs.net and we will respond to you within 72 hours.

The RLHIM is also a teaching hospital and from time to time other healthcare professionals may observe in outpatient clinics as part of a training course. We will always ask your permission for students to sit in during your consultation. You do not have to have students present if you would prefer not to.

Service location