Contact the UCLH Patient Advice and Liaison Service (PALS)

To make an enquiry or discuss a concern, you can access University College London Hospitals (UCLH) PALS in the following ways:

(This contact information is for patients and visitors at UCLH only; for other NHS organisations, please include the hospital names when you search the web for PALS contact information)

• telephone UCLH PALS on 0203 447 3042
• email UCLH PALS at uclh.pals@nhs.net
• Video appointments - these can be arranged on request
• Face-to-face appointments - can be arranged on request.

We will respond as soon as we can, within the hours of 09:00 and 16:00, Monday to Friday. 

Please note UCLH PALS is not an emergency service. If you have concerns regarding your medical health, please contact your GP or call the NHS on 111.

Additional help is available on our Help and Support pages.