University College Hospital Macmillan Cancer Centre : University College London Hospitals NHS Foundation Trust

The University College Hospital Macmillan Cancer Centre welcomed its first patients in April 2012. It is now a busy centre providing facilities for the diagnosis and treatment of a wide range of cancer and non-cancer conditions alongside Macmillan Support and Information Services for patients, their carers and families.

Address

Huntley Street
London
WC1E 6AG

Telephone

020 3456 7890

This short video guide for patients with learning disabilities and their carers attempts to explain what one can expect when visiting the University College Hospital Macmillan Cancer Centre.

Travelling to University College Hospital Macmillan Cancer Centre

By bus:

Bus stops around University College Hospital are changing as a result of the West End Project. Southbound buses will move from Gower Street to Tottenham Court Road.

Buses 14, 24, 73, 134 and 390 will serve Tottenham Court Road north and southbound. The 73 (toward Oxford Circus) and the 390 (to Victoria) will stop outside University College Hospital on Euston Road.

View a local map of bus and tube stops. Please note: You can travel on buses and trams using an Oyster or contactless payment card with pay as you go credit, or you can add a Travelcard or Bus & Tram pass to your Oyster card. You are no longer able to use cash to pay for your bus fare.

Nearest tube stations are:

Warren Street (Northern / Victoria Lines)
Euston Square (Circle / Hammersmith & City / Metropolitan Lines).

If you cycle to any of our hospitals you can check available local cycle parking here. (Please enter postcode WC1E 6AG for the Macmillan Cancer Centre.)

We have a cycle parking area for our patents and visitors surrounding the outside of Elizabeth Garrett Anderson Wing on Grafton Way and Gower Street. There is capacity for 52 bicycles under cover and behind railings. General security monitoring is carried out, but entry and exit to this area is open at all times and so it is essential to bring a suitable lock with you if you plan to use it.

Camden Council is currently implementing a scheme called the West End Project, which aims to reduce motor traffic congestion, air pollution and provide new green spaces and safer provisions for cyclists. You can find maps on their website at https://www3.camden.gov.uk/westendproject/ showing the new facilities they will be providing for pedestrians and cyclists around Tottenham Court Road.

The Cancer Centre is served by two lifts: the house lift and the garden lift. These lifts provide access to different parts of the Centre. Please check your appointment letter to see which lift you should use or ask at reception.

Patient transport drop off and collection at the UCH campus

Patient Transport Services [PTS], London Ambulance Services [LAS] and private ambulances drop off and collect patients at the front of University College Hospital [UCH] on Euston Road.

Access should only be from Euston Road and not from Hampstead or Tottenham Court Road. Private vehicles are not permitted to drop off or collect patients from this area nor are they allowed to cross the solid white line into the PTS area, passing across the solid white line in an attempt to turn into the ambulance bay from the west is a dangerous manoeuvre and is an offence prohibited under Regulations 10 and 26 of the Traffic Signs Regulations and General Directions (TSRGD) 2012.

The TSRGD specifies traffic signs and their associated meanings, as well as the regulations associated with them, if breached, Transport for London [TfL] may issue a Penalty Charge Notice [PCN] to unauthorised vehicles.

We are currently working with Transport for London to find out if we can make the current drop off and collection areas bigger and easier to access.

Private vehicles drop off and collection at the UCH campus

Private vehicles can drop off and collect from Beaumont Place at the rear of UCH, parking will not be permitted, only drop off and collection. There are very limited drop off points for other car users. However, when the blue badge/disabled spaces are empty, they can be used by non-blue badge holders for drop off and collection to the University College Hospital. There are no other patient or visitor car parking facilities at UCLH.

Car parking at the Macmillan Cancer Centre

Please note:
Unfortunately car parking (other than patients with Blue Badges who are attending hospital outpatient appointments, day cases and the Emergency Department) is not available at the Macmillan Cancer Centre.

For information on parking in the surrounding areas please visit http://en.parkopedia.co.uk/parking/nw1_2bu/

Blue badge/disabled car parking and drop off

Download a map which shows disabled car parking and drop-off areas.

View the Parking for Blue Badge holders patient information leaflet.

What is a the parking dispensation scheme?

It is Camden Council’s parking scheme for patients with Blue Badges attending University College London Hospitals NHS Foundation Trust (UCLH). Areas in Camden, south of Euston Road, are not covered by the national Blue Badge disabled parking scheme. If you want to park near, or in, UCLH disabled parking bays, you will need to apply for a parking dispensation to use with your Blue Badge.

A parking dispensation is required for parking in and around:

University College Hospital at 235 Euston Road

Elizabeth Garrett Anderson Wing at 25 Grafton Way

University College Hospital Macmillan Cancer Centre at Huntley Street

Hospital for Tropical Diseases at Mortimer Market

Institute of Sport, Exercise and Health at 170 Tottenham Court Road

Royal National ENT and Eastman Dental Hospitals at Huntley Street

University College Hospital Grafton Way Building (opening soon).

Parking dispensations are not required for the National Hospital for Neurology and Neurosurgery, the Royal London Hospital for Integrated Medicine, or our Westmoreland Street hospital.

How to apply for a parking dispensation

When you arrive for your appointment at University College Hospital (UCH), the UCH Macmillan Cancer Centre, the Royal National ENT and Eastman Dental Hospital, or UCH Grafton Way Building, park your car and ask for a parking dispensation at the reception desk. You will need to bring the following:

Your Blue Badge
Your vehicle registration number
Proof of hospital attendance showing appointment time and date, e.g. clinic appointment letter.

If you are given a follow-up appointment while at the hospital you can return to the ground floor reception desk before you leave to obtain a parking dispensation to take away with you for your next appointment.

Please note: Parking dispensations are only issued to UCLH patients with Blue Badges who are attending hospital outpatient appointments, day cases and the Emergency Department. They are not issued to carers, relatives, visitors or friends who are Blue Badge holders bringing a non-Blue Badge holder patient to an appointment. Parking dispensations are not issued to inpatients; overnight parking is not permitted.

If you have a question about disabled parking, or would like to apply for a parking dispensation in advance please email your query to uclh.disabledparking@nhs.net or telephone 020 3447 9922. Please note that at least one week's advance notice is required.

Important information
No other car parking is available.

For information on parking in the areas surrounding our hospitals please visit http://en.parkopedia.co.uk/parking/nw1_2bu/

Other information

Patient transport

To book transport please contact the patient transport service

Reclaiming transport fares

If you are in receipt of benefits you may be entitled to reclaim transport fares when visiting the hospital for an inpatient or outpatient appointment. Please ask the clinic staff for an attendance form and take this to the appropriate hospital's Cashiers Office. Reimbursement can be made at the time of your visit if you can produce your benefit book.

Help with hospital travel costs

Assisted travel for disabled passengers

If you need assistance to plan or make a journey the National Rail Enquiries website provides information on the support available.

The page provides a summary of the services available including a list of train companies and their access information.

It is recommended that you book help 24 hours before you travel. This enables staff to give you as much information as possible before your travel; make alternative arrangements for you if the station is not step free or not staffed at the time you wish to travel; and ensure that there are enough staff for all the assistance requests at a station.

If you are driving to UCLH please be aware that most of our hospitals are within the congestion charge and the ultra-low emissions zones. Find out more on the TFL website:

For information on reclaiming the Congestion Charge click here.

For information on reclaiming the ULEZ charge click here.

Websites